“We have to look further than the railway for benefits and growth, and prioritise, ensuring that the right projects are happening at the right time,” writes Network Rail Chairman Sir Peter Hendy. He says that NR is committed to putting passengers and customers at the heart of what it does. He goes on to agree with Nicola Shaw’s recommendation about increasing diversity in the industry: “Ethnic and gender diversity is fundamental; how can we meet our customer needs without reflecting our customers and the communities they serve?”
- We've read it in: Transport Times, June 2016, p24
