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Ticketless please! Slow march to a digital world

The ticket office at Carlisle. ALAMY

Simpler ticketing is high on the politicians' and passengers' wishlists.  Tom Edwards looks at successful examples of pay-as-you-go systems in London.

For those who travel into London, the difference couldn’t be more stark

In the Home Counties, many commuters step up to a ticket machine, type in their destination, and then pay for a paper ticket.