Oh dear, Network Rail has fallen foul of the anti-woke police.
The company has produced a booklet, oddly titled Speak Passenger, about the language and tone staff should use when talking to… passengers.
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Ian Yeowart was instrumental in setting up the Grand Central Railway he's still submitting successful applications. He talks to Peter Plisner.
14/04/2025
Paths are available for trains to and from the continent, but maintenance facilities and stabling berths are in shorter supply, notes Philip Haigh.
11/04/2025
In our third and final Mystery Shopper piece covering ScotRail, we head out on the InterCity network to see if older trains still offer quality.
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